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Loyalty Program

Members of our Rewards & Loyalty Program earn purchase rewards points and other exclusives perks. To start earning Rewards points, please read and agree to our Terms & Conditions


How it works

1. Join the Program - Signing up is free & easy. Create a store account and start earning Rewards!.

2. Shop & Earn - Once you're enrolled, most purchases you make will automatically add Rewards points to your account.

3. Redeem Your Rewards - When you've reached 1,000 points a $10 Reward will be added to your account, and you can redeem it during checkout.


Here's what you'll Enjoy


Points on Purchases - Earn 1 point for every dollar spent, and receive $25 Rewards every time you reach 2,500 points.

Exclusive Access - Enjoy an advance look at exciting new arrivals and special offers.

Inside Info & Surprises - Receive insider updates so you never miss that unique opportunity, and stay tuned for special tokens of our appreciation throughout the year.

 

Dear Garment House · 1217 Grandview Avenue · Columbus, Ohio

Alterations Request

Tell us about your garment. Logan Boyer — our alterations lead and a CCAD senior with a rare gift for bringing garments back to life — will review your request and reach out within 2–3 business days to confirm your appointment.

There is no charge for submitting this form. Pricing is discussed at your appointment after we see the garment in person.

Questions first? Email Priscila@columbusfashionacademy.com

01 — Your Information
02 — About Your Garment
03 — Alterations Requested
Bust / Chest
Waist
Hips
Inseam / Length
04 — The Dear Garment Question
"Why are you keeping this piece?"
We'd love to know the story behind your garment. Optional — but we always ask.
05 — Availability
06 — Policies
Please read before submitting
  • Pricing — No charge for submitting this form. All pricing is discussed at your in-person appointment after we assess the garment.
  • Turnaround — Standard turnaround is 5–7 business days. Rush requests may incur an additional fee, subject to availability.
  • Free adjustments — If something isn't quite right, free adjustments are available within 5 business days of pickup. After that, a new service charge applies.
  • Unclaimed garments — Garments not picked up within 30 days of completion become property of Dear Garment House. You will be notified at 14 days.
  • Liability — We take great care with every garment. We are not responsible for pre-existing damage, fabric defects, or items left beyond 30 days of completion.
  • Our mission — Dear Garment House prioritizes alterations that extend garment life and reduce textile waste. We reserve the right to decline work inconsistent with our mission.

By submitting this form you are requesting an alterations consultation — not confirming an appointment. Logan or Priscila will reach out within 2–3 business days to schedule your visit. A Fashion Community Initiative · Transform Waste into Wonder

🖤
Your garment is in good hands.

Thank you for trusting Dear Garment House.
Logan or Priscila will be in touch within 2–3 business days to confirm your appointment.

Questions in the meantime? Email Priscila@columbusfashionacademy.com

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