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Customer Support

 

We understand that navigating the world of vintage apparel and accessories can sometimes feel overwhelming. Whether you have questions about a specific item, need assistance with your order, or simply want to learn more about our unique collection, we’re here to help!

Our dedicated customer support team is committed to providing you with the best possible experience. We believe that every inquiry is important, and we strive to respond promptly and thoroughly to all your questions. If you need assistance, don’t hesitate to reach out to us!

For any inquiries, you can contact us via text at +1-614-915-2061 or send us an email at Priscila@ColumbusFashionAcademy.com. We aim to respond to all emails within 24 hours during business hours (M-F), so you won’t have to wait long to get the help you need.

Curious to know where we are based? Our mailing address:

Talkingfashion Inc.
2049 Builders Place
Columbus, OH 43204

We’re here to ensure that your experience with us is as smooth and enjoyable as possible. Whether you’re a seasoned collector or just starting your journey into the world of vintage fashion, we’re excited to assist you in finding the perfect piece that resonates with your style.

Thank you for choosing TFN (Talking Fashion Net). We look forward to helping you discover the timeless treasures that await!

 

Dear Garment House · 1217 Grandview Avenue · Columbus, Ohio

Alterations Request

Tell us about your garment. Logan Boyer — our alterations lead and a CCAD senior with a rare gift for bringing garments back to life — will review your request and reach out within 2–3 business days to confirm your appointment.

There is no charge for submitting this form. Pricing is discussed at your appointment after we see the garment in person.

Questions first? Email Priscila@columbusfashionacademy.com

01 — Your Information
02 — About Your Garment
03 — Alterations Requested
Bust / Chest
Waist
Hips
Inseam / Length
04 — The Dear Garment Question
"Why are you keeping this piece?"
We'd love to know the story behind your garment. Optional — but we always ask.
05 — Availability
06 — Policies
Please read before submitting
  • Pricing — No charge for submitting this form. All pricing is discussed at your in-person appointment after we assess the garment.
  • Turnaround — Standard turnaround is 5–7 business days. Rush requests may incur an additional fee, subject to availability.
  • Free adjustments — If something isn't quite right, free adjustments are available within 5 business days of pickup. After that, a new service charge applies.
  • Unclaimed garments — Garments not picked up within 30 days of completion become property of Dear Garment House. You will be notified at 14 days.
  • Liability — We take great care with every garment. We are not responsible for pre-existing damage, fabric defects, or items left beyond 30 days of completion.
  • Our mission — Dear Garment House prioritizes alterations that extend garment life and reduce textile waste. We reserve the right to decline work inconsistent with our mission.

By submitting this form you are requesting an alterations consultation — not confirming an appointment. Logan or Priscila will reach out within 2–3 business days to schedule your visit. A Fashion Community Initiative · Transform Waste into Wonder

🖤
Your garment is in good hands.

Thank you for trusting Dear Garment House.
Logan or Priscila will be in touch within 2–3 business days to confirm your appointment.

Questions in the meantime? Email Priscila@columbusfashionacademy.com

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